MBA/PGDM in Operation Management, Having 5+ years of experience in Customer service. An enthusiastic, energetic and hard working. Currently looking for suitable position with an exciting and expanding company.
Generating enquiries for the company and converting them to customers
Assisting seniors in daily activities
Managing customer centric operations and ensuring customer satisfaction by achieving delivery and service quality norms
Expand the business, identifying new distributors, dealers and retailers.
Giving feedback to the company about the market response.
Growing and expanding the business by preparing and delivering sales presentations to new and existing clients
Built and maintained relationships according to their needs
Maintained close client communications while clearly defining marketing objectives.
Act as the Single point of contact and communicate project status adequately to all participants.
Managing Key Client Account, Sending quotation to customer.
Meets work standards by following production, productivity, quality, and resolving operational problems, identifying work process improvements.
Assist in documenting project phases and creating summary reports for company management
Ensuring project deadlines are met, determining project changes.
Providing administrative support as needed.
Coordinate activities, resources, equipment and information
Liaise with clients to identify and define project requirements, scope and objectives
Make certain that client’s needs are met as the project evolves